What is Water Softener System & How Does it Work?

What is Water Softener System & How Does it Work

The hardness of Toronto’s water is one of the major issues Canadians face, and finding a good, long-term, and reliable water-softening system has become a major difficulty. If you can relate to this, you are in the right place.
Our company has a long history of dealing with water hardness problems in Canadian homes, and we can confidently say that you will never have to deal with this problem again.

The Basics of Water Softening

The presence of minerals magnesium and Calcium is termed the hardness of water. And no, it is not beneficial, though it may sound so.

The hardness of Toronto’s water largely causes increased maintenance needs and costs in plumbing systems. This leads to scale buildup in pipes and fixtures. Fortunately, water softening is the best way to remove the minerals (mostly magnesium and calcium) that cause hardness in water.

The attraction of these positively charged ions to negative ones lays the basis of a water-softening system. When brine (salt water that has negatively charged ions) is introduced to these minerals, the resulting reaction gives us soft water. This water is now safe for use and does not cause scaling in the plumbing system.

Water Softeners: How Do They Work?

Sodium chloride, potassium chloride, rock salt, and other salts serve as some of the easiest and most common water softeners. This is because salt happens to have highly reactive and negatively charged ions, which are efficient in reacting with Calcium and Magnesium. Resin beads coated in sodium are introduced to the tank of hard water.
The negatively charged ions of sodium attract the positively charged ones of magnesium and calcium, hence resulting in the covering of the resin beads in these minerals. Regular maintenance demands regeneration when resin beads are fully covered. The resin beads are cleaned so that softening can continue.

Water Softener vs. Water Conditioner vs. Water Filtration System

Although water softeners, conditioners, and filtration systems have similar names that can easily be confused, they are all designed to improve the quality of water.

Water Softener

A water softener has one main purpose: to remove the hardness in water. Calcium and magnesium are removed through an ion exchange process with our sodium-based water softeners. As a result, the improved quality of water reduces scale buildup, better lathering, and less soap scum.

Water Conditioner

A wider term, water conditioner treats more than just hard water. At WaterMart, we understand that iron, manganese, and hydrogen sulfide are also decreasing the quality of water. A water conditioner uses several other methods than resin beads, such as oxidation, filtration, and catalytic media to clean water.

Water Filtration System

A water filtration system is both a physical and chemical barrier that removes impurities like sediment, bacteria, chlorine, and other harmful substances like heavy metals. Installation of WaterMart’s highly praised water filter systems can keep away water-based diseases from your household and improve your health.

The Perks of WaterMart’s Softeners

Toronto’s hard water supply does more than just make your house difficult to clean. It also destroys hair and skin health. A water-softening system puts to rest a lot of your worries and allows house cleaning to be easier. A Water softener treats not just this, but so much more:

Effectively Soften Water

A high-quality water softener from Watermart can effectively solve all water hardness problems. Our products are designed to banish all hard water worries once and for all. The Calcium and magnesium ions will be gone from the water with a simple brine solution.

Protect Appliances

Appliances like dishwashers, washing machines, water heaters, etc. are prone to corrosion and reduced efficiency because of hard water. The buildup in pipes also reduces water flow due to scale buildup. Water softening rids away with most of these problems.

Enhance Cleaning

Have you noticed the scum residue on your fixtures and even utensils? Water softening can get rid of most of your scrubbing and cleaning since soft water does not cause scale buildup and makes it easier to clean and maintain fixtures in the house.

Last Over a Decade

A high-quality water softener from WaterMart can last up to a decade. Our systems are reliable, and our speedy customer support makes the whole process easier and more efficient. Our easy-to-maintain system has made many customers happy.

Common Water Softening Issues:

The hardness of water has its negative impacts, but water softening comes with a few hurdles too. Of course, the introduction of a new mineral/salt in the water tank is going to affect the whole of the tank and not just the targeted issue. Some things to consider when installing a water-softening system are:

Rise in Sodium Levels:

Since a water softener uses brine, that means, a lot of sodium ions, it can end up increasing the amount of sodium ions in the water. Individuals with conditions where sodium is not beneficial for them may find soft water to be damaging. It is wise to select a water softener that is not based on salt. Luckily, consultants at WaterMart will be able to direct you to just the right one for you.

Could be Pricey:

Water softening systems can be expensive to install and maintain. However, we, at WaterMart, have made this system as easy for you as possible. Our extremely reliable, high-quality system at a very reasonable price is testimony to our expertise and a history of making Toronto water better.

Have al look at : How Much Does a Water Softener Cost

Reduces Mineral Intake

Calcium and Magnesium are flushed away through sodium by the water-softening system. Unfortunately, these two are also minerals that the human body requires. Receiving an adequate intake of minerals in your drinking water can deal away with this issue, without affecting your water-softening system.

Septic System Overload

Increased levels of sodium in soft water can overwhelm the septic system and mess up the pH levels. Corrosion due to salt can also cause the tank to affect the drainage system, especially if excess sodium causes solids to flow into pipes and clog them.

Produces Wastewater

Water softeners regenerate by flushing out the brine towards the wastewater sewer and causing large amounts of wastewater to collect. However, WaterMart’s newer and better technology has taken measurable steps to eliminate this issue, and our systems are environmentally healthy.


Investing in a water softening system can bring you long-term benefits, especially if it is from a reliable, industry-expert place like WaterMart. The Magnesium and Calcium ions cause extra damage to the pipelines and household cleaning, but sodium ions can attract them through resin beads and make our water soft. This leads to better skin and hair health along with making cleaning a hundred times easier and decreasing plumbing issues.
However, too much sodium can lead to pipeline corrosion. Fortunately, our experts at WaterMart have developed a world-class system to deal with your problems right here in Toronto. You can book a free water system consultation session here.


Do water softeners require maintenance?

Yes, water softener systems require maintenance to perform in the best way possible. Our responsive customer support system deals with all your maintenance issues.

What should you know about salt replacement?

When the brine tank runs out of salt, it is necessary to replace the sodium chloride to ensure continuous softening of hard water. Adherence to regular maintenance can help regulate salt levels.

How long does a water softener last?

WaterMart’s high-quality water softening system can last up to a decade or two with regulated maintenance. The sign of a good water softener is its durability and ability to regenerate effectively.

What are the smart features of a water softener?

Our systems connect to your phone and they contain sensors to detect changes in mineral levels. The smart technology of our water-softening systems is a key factor in determining when to regenerate to save water and decrease sodium amount.

What are the best softener options?

WaterMart offers several softening options and systems, each with unique advantages. Our non-corrosive, long-term softeners will alleviate all your worries. While there is a flood of information on this topic, our experts can help guide you to the best options.

How do you choose the right softener?

Level of water hardness, salt-level sensitivities, and efficiency are some factors to consider. Luckily, our experts at WaterMart offer free consultations to help you determine the right softener for you.

How do you know your softening needs?

Identify signs of hard water in your household and conduct a water hardness test. When choosing a water softener, keep in mind your taste and preferences. Professional advice is a long-term investment. All you have to do is book a session here.

What is water softener salt?

Water softening salts like sodium chloride and potassium chloride are used to attract magnesium and calcium ions along with regenerating the resin beads to remove hardness.