Whether you buy your system from us – or not – our multi-award winning service team keeps your system optimized and free from potentially harmful residues.Book a Service
When installing or servicing your water system, we use surgical gloves and sanitize the whole system with 35% food-grade peroxide. But nothing in life can be disinfected 100%, and while there are no pathogens, some tiny, non-nefarious microbes will still exist. Since a water system is at room temperature, it’s natural that these microbes will grow over time.
Depending on your system, we’ll take everything apart, dispose of filters, wash all parts in soap and water, reassemble everything and circulate food-grade peroxide throughout the system. This takes about an hour and then you can get on with your day.
There are a few factors when considering how often your water system should be maintained:
The Water Quality Association recommends that a water system be maintained at least once a year. This means sanitizing and changing the filters.
Any time your system is inactive for 30 days or more, the water in the system becomes stagnant. So you should have the filters removed and sanitized.
Our under-sink water systems assume the use of a family of 4-5. If you’re in an office — or if you’re generally just using more water — your filters will naturally start to clog faster.
Any road work, construction, or neighbourhood water-main repairs can cause dirt to get into your system, resulting in your filters clogging more quickly.